Submit a ticket

Have a question, problem or request?

  • Go to help.cas.ilstu.edu
  • Click "Create ticket"
  • Tell us who you are
  • Describe your concern
  • Submit ticket and you are done!

You will receive e-mail confirmation and can check the status of your request.

College of Arts and Sciences - Information Technology

Our mission in CAS-IT is to provide state-of-the-art technology supported by prompt and efficient service to enhance teaching, research, creative activity, public service, and administration in the humanities, natural sciences, mathematics, and social sciences.

Click here to view our brochure (pdf)

 

Our Services

  • CAS-IT personnel assigned to serve your specific area for desktop, network, and lab support.
  • Fileshares (Public, Private, Hand-in)
  • Ticket system to expedite service for your IT requests.
  • CAS specific servers offering customized storage and application services.
  • Web Services ( formerly LILT) to assist in creation of your website and advanced online projects.
  • Faculty training and development.

CAS-IT Student Resources

  • Homework Wizard (hand in homework)
  • Public Folder (list of files faculty share out)
  • Instructor Folders (similar to Public folder but set up with custom permissions)
  • *note: Public and Instructor folders will some day be merged into one entity

Handouts and Information

Instructions for connecting to the CAS-IT File Server

Click here for more helpsheets